Privacy Policy

Last updated: July 9, 2026

Nelson’s Buildings respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit https://nelsonsbuildings.com/, submit a contact form, request information, use website features, browse products, place an order, interact with our online store, use our chatbot, or otherwise communicate with us through our website.

This Privacy Policy applies only to information collected through this website. It does not apply to information collected offline, through third-party websites, or through services that are not controlled by Nelson’s Buildings.

Who We Are

Our website address is: https://nelsonsbuildings.com/.

Nelson’s Buildings provides pole barns, pole buildings, metal buildings, garages, agricultural buildings, equestrian buildings, commercial buildings, storage buildings, building kits, and related building services.

Information We Collect

We collect information in a limited number of ways, including information you choose to provide and information automatically collected through website technology.

Information You Provide Through Forms

When you submit a contact form, request information, ask about a building project, request a quote, submit a product inquiry, use a chatbot, or send us a message through our website, we may collect the information you provide, such as:

• Name
• Email address
• Phone number
• Billing address, shipping address, or project address, if provided
• ZIP code, city, county, state, or general project location, if provided
• Preferred method of contact, if provided
• Information included in your message, building inquiry, quote request, product inquiry, order, or service request
• Product selections, cart details, order details, or checkout information, if you use our online store
• Chatbot messages, questions, or other information you choose to provide through a chatbot feature
• Any files, photos, plans, drawings, documents, or project details you choose to provide through a form, if file upload features are enabled
• Spam-prevention, security, or form-submission data associated with your inquiry

Please do not submit sensitive personal information through our website forms, such as Social Security numbers, financial account numbers, medical information, or other confidential information that is not necessary for a general building, product, order, or service inquiry.

Information Collected Through Online Store Features

If you browse products, add products to your cart, request product-related information, or place an order through our website, we may collect and process information related to your shopping activity and order. This may include product selections, cart contents, billing information, shipping information, tax calculation information, payment status, order history, customer notes, coupon or discount information, and related transaction details.

Payment information may be processed by third-party payment providers, including Square, depending on the payment methods available at checkout. Nelson’s Buildings does not intend to store full credit card numbers through the website. Payment providers may collect and process payment information according to their own privacy and security practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, security tools, analytics tools, search engine tools, advertising tools, cookie consent tools, performance tools, eCommerce tools, chatbot tools, or WordPress-related technology. This may include:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Products viewed, cart activity, checkout activity, or order-related activity
• Referring website, search engine, advertisement, or link
• Date and time of visit
• General usage, traffic, and performance data
• Search visibility, indexing, and website performance data
• Security, spam-prevention, and login-protection data
• Cookie, consent preference, tag, script, pixel, local storage, or similar technology data
• General location information inferred from your IP address or entered into a website form, if applicable

How We Use Information

Nelson’s Buildings may use the information we collect for the following purposes:

• To respond to website inquiries
• To communicate with you about a potential building project, product inquiry, quote request, order, or requested service
• To schedule consultations, estimates, site visits, deliveries, pickups, or follow-up conversations
• To provide information about pole barns, pole buildings, metal buildings, garages, agricultural buildings, equestrian buildings, commercial buildings, storage buildings, building kits, or related services
• To process orders, payments, tax calculations, shipping, delivery, customer service, refunds, returns, or order-related communications
• To operate and improve our online store and website features
• To maintain, operate, and improve the website
• To understand how visitors find and use the website
• To measure website traffic, search visibility, advertising performance, and website performance
• To personalize, measure, or improve advertising campaigns, including remarketing campaigns where permitted
• To help protect the website from spam, abuse, unauthorized access, malware, and security threats
• To comply with applicable business, legal, accounting, tax, administrative, or recordkeeping obligations

We do not use website form submissions to make automated decisions about visitors.

Contact Forms

Our website uses online forms to allow visitors to contact Nelson’s Buildings, request information, ask about a building project, request a quote, submit a product inquiry, or submit a service-related inquiry. Form submissions may be processed through WordPress, Gravity Forms, Gravity Forms add-ons, WooCommerce-related tools, our hosting environment, email delivery tools, security tools, and related website technology.

When you submit a form, the information you provide may be stored in the website database, delivered by email to our team, sent through configured webhooks, logged for email delivery or troubleshooting purposes, reviewed for follow-up, or retained for business, administrative, security, or recordkeeping purposes.

By submitting a contact form, you agree that Nelson’s Buildings may contact you by email or phone regarding your inquiry, depending on the contact information and preferences you provide.

Our website forms are not intended to collect consent for automated SMS or text message marketing. If you separately choose to communicate with us by text message regarding a specific inquiry, message and data rates may apply, and you may ask us not to contact you by text again at any time. If Nelson’s Buildings offers SMS marketing or automated text messaging in the future, we will use a separate consent process with appropriate opt-in and opt-out language.

Online Store, Orders, Payments, and Taxes

Our website may use WooCommerce and related WooCommerce plugins to display products, manage product options, apply discounts, customize checkout fields, process orders, calculate taxes, synchronize order or product information, and support customer transactions.

If you place an order or begin checkout, we may collect information needed to complete or manage your order, including your name, contact information, billing address, shipping address, product selections, product add-ons, order notes, tax information, payment status, and related order details.

Payments may be processed by Square or other payment providers made available through our website. Payment providers may collect payment card details, billing information, fraud-prevention information, device information, and transaction details according to their own privacy practices. We do not control the privacy practices of third-party payment processors.

Sales tax and tax-related calculations may be supported by TaxJar, WooCommerce Tax, or related tax tools. These services may process order, address, and transaction information as needed to calculate, collect, report, or support tax-related obligations.

Order and transaction information may be retained as needed for customer service, accounting, tax, business, legal, fraud-prevention, security, and recordkeeping purposes.

Chatbot Features

Our website may use a Jotform AI Chatbot or similar chatbot tool to help answer questions, collect inquiries, guide visitors to relevant information, or support customer communication.

If you interact with a chatbot, the information you type into the chatbot may be collected and processed by the chatbot provider and may be shared with Nelson’s Buildings so we can review and respond to your inquiry. This may include your name, contact information, project details, product questions, message content, and related technical information.

Please do not submit sensitive personal information through a chatbot unless it is specifically requested and necessary for your inquiry. Chatbot providers may process information according to their own privacy practices.

Google Analytics 4, Google Tag Manager, Google Search Console, and Bing Tools

Our website uses Google Analytics 4, Google Tag Manager, Google Search Console, and Bing/Microsoft search-related tools to help us understand how visitors find and use the website, monitor website performance, review search visibility, improve website content, and improve user experience.

Google Analytics 4 may collect information such as pages visited, time spent on the website, browser type, device type, general location data, referral source, interactions with website content, eCommerce events, form interactions, and other usage information. Google Tag Manager helps manage website tags and scripts, including analytics, advertising, and measurement tools.

Google Search Console and Bing/Microsoft search-related tools may provide information about how the website appears in search results, including search queries, page performance, indexing status, referring pages, technical website issues, and related search visibility data. This information is generally provided to us in aggregated or limited form.

Google and Microsoft may process information according to their own privacy practices. You can learn more about how Google uses information from websites and apps that use Google services here:

https://policies.google.com/technologies/partner-sites

You can also review Google’s Privacy Policy here:

https://policies.google.com/privacy

You can review Microsoft’s Privacy Statement here:

https://privacy.microsoft.com/privacystatement

Visitors may be able to control or limit certain analytics cookies through browser settings, the website’s cookie consent or preference tool where available, or Google’s available opt-out tools. Visitors may also learn about the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout.

Advertising Tags, Remarketing, and Meta Pixel

Our website uses or may use advertising tags, conversion tracking, remarketing tags, pixels, or similar technologies to help measure advertising performance and understand whether visitors interact with the website after seeing or clicking an advertisement.

These tools may include Google remarketing tags, Google Ads conversion or measurement tags, Meta Pixel, Microsoft Advertising tools, and similar advertising technologies. These technologies may use cookies, pixels, tags, scripts, or similar tools to collect information such as page views, product views, interactions with website content, general device and browser information, referral source, and whether a visitor completed a form, purchase, checkout step, or other website action.

We do not sell personal information for money. Some analytics, advertising, remarketing, or pixel-based tools may process information in ways that could be considered a “sale,” “sharing,” or targeted advertising under certain privacy laws. Where required by applicable law, we will honor applicable opt-out rights and privacy requests.

Remarketing tools may allow advertising platforms to show Nelson’s Buildings advertisements to people who previously visited our website or interacted with our content, where permitted by applicable law and platform settings.

Meta Pixel may help us measure website activity and advertising performance on Meta platforms, including Facebook and Instagram. Meta may process information according to its own privacy practices. You can review Meta’s Privacy Policy here:

https://www.facebook.com/privacy/policy/

You can learn more about managing Meta ad preferences here:

https://www.facebook.com/adpreferences/ad_settings

Cookies, Tracking Technologies, and Similar Tools

Our website may use cookies, pixels, tags, scripts, local storage, consent management tools, analytics tools, advertising tools, search engine tools, security tools, performance tools, eCommerce tools, chatbot tools, and similar technologies to support website functionality, process orders, measure website activity, improve performance, help prevent spam and abuse, and understand how visitors interact with the website.

These technologies may collect or process information such as IP address, browser type, device type, operating system, pages visited, products viewed, cart activity, checkout activity, referring website or search engine, date and time of visit, general location information, interactions with website content, cookie preferences, and other technical or usage information.

Cookies and similar technologies may be used for purposes such as:

• Supporting website functionality
• Remembering cookie consent choices
• Supporting form security and spam prevention
• Supporting online store functionality, cart activity, checkout, tax calculation, payment processing, and order management
• Measuring website traffic and performance
• Helping pages load more efficiently
• Supporting WordPress administrator login sessions
• Protecting the website from suspicious activity, unauthorized access, and brute-force login attempts
• Understanding how visitors interact with the website
• Supporting search engine visibility, indexing, and technical website reporting
• Measuring the performance of online marketing or advertising
• Supporting remarketing or advertising audiences where permitted

If a cookie consent banner or preference tool is available on the website, visitors may use it to manage certain cookie choices. You can also adjust your browser settings to refuse or delete cookies. Some website features, including forms, security tools, chatbot features, cart functionality, checkout, payment features, tax calculations, or login-related features, may not function properly if cookies are disabled.

We do not control all third-party cookies, pixels, tags, scripts, or tracking technologies that may be used by third-party platforms linked from or embedded on our website.

Google Maps, Embedded Content, Galleries, and Links to Other Websites

Our website may include links to third-party websites or embedded content, such as Google Maps, videos, images, photo galleries, social media links, review platforms, financing links, supplier links, payment processors, or other external resources.

Embedded content from other websites behaves in the same way as if you visited that website directly. These third-party websites may collect information about you, use cookies, embed additional tracking technologies, and monitor your interaction with their content.

We are not responsible for the privacy practices, content, policies, security, or terms of third-party websites, platforms, maps, video providers, social media services, review platforms, payment processors, financing providers, suppliers, or other external resources.

Website Plugins and Third-Party Tools

Our website is built with WordPress and uses plugins, custom functionality, and third-party tools to provide design, forms, eCommerce, payment processing, tax calculation, email delivery, galleries, search, performance, security, cookie consent, analytics, advertising, SEO, code management, image optimization, and website administration functionality.

These tools may process limited technical information or user-provided information as needed to provide their services. Examples include:

• WordPress, Advanced Custom Fields PRO, ACF Flexible Layouts Manager, Meta Box, Classic Editor, Admin Menu Editor, Simple Custom Post Order, Show Current Template, and Yoast Duplicate Post: used to build, manage, organize, edit, duplicate, and administer website content, layouts, custom fields, templates, and WordPress settings.
• Animate It!, FooGallery, and related design or gallery tools: used to display animations, image galleries, project photos, product visuals, and other website design elements.
• Gravity Forms, Gravity Forms – Advanced Conditional Logic, Gravity Forms DO NOT TOUCH!!! – Advanced Conditional Logic, Gravity Forms Webhooks Add-On, and WooCommerce Gravity Forms Product Add-Ons: used to collect and process contact forms, product add-ons, conditional form fields, product inquiries, quote requests, customer submissions, and webhook-based integrations.
• WP Mail SMTP Pro and related email delivery tools: used to support reliable delivery of website emails, form notifications, order emails, administrative messages, and other transactional website communications.
• WooCommerce, Advanced Dynamic Pricing and Discount Rules for WooCommerce, Checkout Field Editor for WooCommerce, Nelson Buildings eCommerce Configuration, WooCommerce Legacy REST API, WooCommerce Square, WooCommerce Tax, TaxJar – Sales Tax Automation for WooCommerce, and WooCommerce.com Update Manager: used to support online store functionality, product displays, cart and checkout features, custom product configuration, discounts, checkout fields, order processing, payment processing, tax calculation, product or order synchronization, and WooCommerce-related administration.
• Square and related payment tools: used to securely process payments, transaction details, payment status, and related order information when payment features are available through the website.
• TaxJar and WooCommerce Tax: used to support sales tax calculations, tax automation, and related tax processing for online orders.
• Jotform – AI Chatbot: used to provide chatbot functionality, answer visitor questions, collect inquiries, support customer communication, and route chatbot interactions for follow-up.
• Relevanssi and Simple Sitemap: used to support website search functionality and sitemap-related content display.
• WPConsent: used to display cookie notices, support cookie preference choices, scan website cookies, and help manage certain scripts or tracking technologies.
• Solid Security Pro, Jetpack, Health Check & Troubleshooting, and related security or diagnostic tools: used to help protect the website from unauthorized access, brute-force attacks, suspicious activity, spam, malware, performance issues, and other security or technical problems.
• WP Rocket, Imagify, WebP Express, and Asset CleanUp: Page Speed Booster: used for website performance, caching, script or style optimization, file optimization, image optimization, WebP or AVIF image handling, and faster page loading.
• Yoast SEO: used to manage SEO-related website data, XML sitemaps, titles, descriptions, schema-related output, and search engine visibility settings.
• Google Analytics 4, Google Tag Manager, Google Search Console, Bing/Microsoft search-related tools, Google remarketing tags, and Meta Pixel: used to measure website traffic, manage analytics and advertising tags, monitor search visibility, review indexing status, measure advertising performance, and understand how visitors find and use the website.
• WPCode Lite: used to manage website code snippets, scripts, header or footer code, tracking code, and technical website functionality.
• Better Search Replace, Velvet Blues Update URLs, WP Sync DB, WP Sync DB Media Files, and WP File Manager: used for website administration, database maintenance, file management, migrations, media synchronization, URL updates, and technical maintenance.

Not all plugins or tools listed above may be active or used on every page at all times. These third-party providers may have their own privacy policies and data practices. We do not control the privacy practices of third-party providers.

Security and Spam Prevention

We use reasonable administrative, technical, and security measures to help protect the website and information submitted through it. This may include security monitoring, login protection, firewall tools, malware scanning, spam prevention, email delivery protections, payment-related security tools, and review of suspicious activity.

Security tools may collect technical information such as IP address, browser information, login activity, request data, blocked access attempts, or other information needed to detect suspicious or harmful activity.

No website, server, email system, form system, chatbot system, eCommerce system, payment system, or online transmission is completely secure. We cannot guarantee that information submitted through the website will be completely protected from unauthorized access, loss, misuse, or disclosure.

Comments and Public User Accounts

Our website is not intended to provide public visitor accounts or public comment areas for general website visitors.

If public comments or visitor account registration are enabled in the future, we may collect information submitted through those features, along with related technical information such as IP address, browser user agent, and spam-prevention data.

Media and File Uploads

General website visitors are not intended to upload images, documents, or media files directly to this website unless a form specifically provides an upload option for a project-related, product-related, order-related, or business purpose.

If file uploads are enabled, uploaded files may contain embedded metadata, including location data or other personal information. Visitors should avoid uploading files with embedded metadata or unnecessary personal information unless the upload is specifically requested for a project inquiry, order, or business purpose.

Who We Share Information With

We do not sell personal information submitted through our website contact forms.

We do not share mobile phone numbers, text messaging opt-in data, or text messaging consent information with third parties for their own marketing or promotional purposes.

We may share limited information with service providers that help us operate the website, respond to inquiries, process orders, calculate taxes, process payments, maintain security, analyze website usage, measure advertising performance, process website-related communications, support chatbot features, support cookie consent tools, deliver email notifications, or provide business services. These may include website hosting providers, email providers, form tools, WooCommerce-related tools, payment processors, tax providers, analytics providers, search engine tools, advertising platforms, chatbot providers, security tools, SEO tools, performance tools, cookie consent tools, website maintenance providers, and professional advisors.

We may also disclose information if required to do so by law, subpoena, court order, legal process, government request, or to protect the rights, safety, property, or security of Nelson’s Buildings, our website, our customers, our business, or others.

How Long We Retain Information

We retain personal information only as long as reasonably necessary for the purpose it was collected, including business communication, project follow-up, quote follow-up, service scheduling, order processing, customer service, accounting, tax compliance, website administration, legal compliance, security, and recordkeeping purposes.

Contact form submissions, chatbot inquiries, and quote requests may be retained for business follow-up and administrative purposes unless deletion is requested and we are not required or permitted to retain the information for legal, accounting, tax, security, recordkeeping, or legitimate business reasons.

Order and transaction information may be retained for customer service, accounting, tax, fraud-prevention, legal, business, and recordkeeping purposes.

Analytics, search-related, advertising, security, cookie consent, email delivery, chatbot, eCommerce, tax, payment, and technical data may be retained according to the settings of Google Analytics 4, Google Search Console, Bing/Microsoft tools, Meta Pixel, Google remarketing tools, our hosting provider, security tools, WPConsent, WooCommerce, Square, TaxJar, WooCommerce Tax, Jotform, email delivery tools, and related website systems.

Your Choices and Privacy Rights

You may contact us to request access to, correction of, or deletion of personal information you have submitted through the website, subject to legal, security, accounting, tax, recordkeeping, order-processing, or legitimate business retention requirements.

You may also ask us to stop contacting you regarding a website inquiry, unless we are required or permitted to retain or use certain information for legal, administrative, security, accounting, tax, order-related, or recordkeeping reasons.

You may manage cookies through your browser settings and, where available, through any cookie consent or preference tool provided on the website.

You may also manage certain advertising preferences through the privacy or ad settings offered by Google, Meta, Microsoft, or other advertising platforms.

To make a privacy-related request, contact us at: info@nelsonsbuildings.com.

We may need to verify your identity before responding to certain requests.

Children’s Privacy

Our website is intended for adults, property owners, landowners, business owners, farm owners, equestrian property owners, contractors, and others interested in pole barns, pole buildings, metal buildings, garages, agricultural buildings, equestrian buildings, commercial buildings, storage buildings, building kits, and related services. It is not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website. If we become aware that we have collected personal information from a child under 13 through the website, we will take reasonable steps to delete that information, unless retention is required or permitted by law.

Do Not Track Signals

Some browsers may send “Do Not Track” signals. Because there is not a uniform industry standard for responding to these signals, our website may not respond to them automatically. Visitors may manage cookies through browser settings and, where available, through our cookie consent or preference tool.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, plugins, tools, online store, advertising practices, business practices, legal requirements, or privacy practices.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page. Continued use of the website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: